Forum Discussion
I lost all my data following actions taken under the guidance of the Windows Support team
I had an issue with my microphone — it wasn’t showing up on my laptop. So I contacted Windows Support. They tried every possible solution, and then their team asked me to reinstall Windows. After the reinstallation, I suddenly lost the Quick Assist feature, and my laptop started behaving like a completely new device.
Because of this, all my drivers were removed, and I had to download and install them manually from the internet to fix the issues. I opened another support ticket with Windows Support, but after asking me a few questions, they didn’t provide any proper solution. Instead, they just continued asking feature-related questions.
As a result, I lost all the data on my laptop. I knew the data was still stored inside the Windows folder, but I didn’t recover it in time. Later, I deleted the folder because it was taking up too much storage space.
Now I’m using Windows like a brand-new system, and after this experience, I have decided that I will never contact Windows Support again !!!!!!!
2 Replies
While support can be helpful, it's important to research solutions independently and backup your data before making major changes.
If you're uncomfortable performing certain actions, consult trusted professionals or communities like Microsoft forums or tech communities.
Since you deleted the Windows folder and lost data, it might still be possible to recover some files using specialized data recovery tools.
