Forum Discussion
BenRooke
Nov 19, 2019Brass Contributor
call delay issues
All. Are there still issues surrounding delays within phone system. In particular we are seeing issues where users are putting calls on hold and when clicking the 'resume' button there is no immediate response. While I am aware that there may be a 5 to 7 second delay before the action is acknowledged and calls are resumed.... can anyone provide any update or potential roads to look down to resolving the problem?