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HP Smart Tank 790 All-in-One Scanner is not recognized any more
Greetings. I have an HP i7 Pavilion x36-dh1004nx running Windows 11 Ver. 26H2 (OS Build 26300.9550. I'm having a serious problem with my HP Smart tank 790 connected via USB. The scanner stopped wor...
Greeting Jamony, Thank you for the reply. I did what you've stated by the 2nd paragraph (Power ...), yet no success. I use the USB port of the printer and could scan and save to it. But I still couldn't do it from the laptop. I don't know what is the issue, but it seems it's related to Windows driver for this printer. Again, I red about the Windows Protected Print Mode, and my printer wasn't listed as you can see from below. I tried to turn it off, but also there is no option. I have no clue what is the problem, because it was working before one week, before a Window update installed!!!
the below screenshot is from laptop
I don't have the option to ""TURN OFF"" as below