Forum Discussion
How to fix "Your pc ran into a problem and needs to restart" after system update
Hey everyone, hoping someone can point me in the right direction. I'm working with an ASUS ROG Strix G15 running Windows 11 Pro , and it run into a frustrating issue. The system crashed with the "Your PC ran into a problem and needs to restart" stop error after installing the latest update. Since then, it was stuck in a boot loop—it shows the manufacturer logo, spins for a few seconds, then flashes the blue error screen again before restarting. I haven't installed any new hardware or major updates recently, so I'm not sure what triggered this.
I already tried the basic steps I could think of. Boot into Safe Mode via spamming F8, but it won't get far enough to register. I also let it attempt automatic repair a few times, but it either fails or circles back to the same error. Has anyone else with this model (or similar) seen this behavior?
If you know little about computers and can't fix system startup errors, you can use WinRescuer for troubleshooting. It can help you solve system startup errors, including system failure, BSOD, etc.
https://www.safebytetips.com/fix-your-pc-ran-into-a-problem
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Forcing your Windows 11 computer into Recovery Mode is a useful troubleshooting method when the system fails to boot normally or repeatedly displays the error message Your device ran into a problem and needs to restart. Unlike the traditional F8 key, this forced method triggers Automatic Repair, allowing you to access advanced tools to fix boot issues, system corruption, or startup failures.
Instructions:
1. Turn on your laptop normally.
2. Wait for the Windows startup screen to appear—you will see a spinning circle.
3. Once you see the spinning circle, press and hold the power button firmly for 5–10 seconds until the computer shuts down completely.
4. Repeat steps 1–3 three times.
5. On the fourth attempt, Windows will detect the repeated startup failures and automatically trigger the Automatic Repair mode.
6. You will see the following prompts in sequence: Preparing Automatic Repair → Diagnosing your computer → Finally, the Advanced Options screen will appear.
7. On the Advanced Options screen, you can select tools such as System Restore, Startup Repair, or Command Prompt to fix the underlying issue causing the startup failure.
This method is simple to follow, requires no additional software or technical expertise, and works on most modern Windows 11 devices. It effectively resolves common startup issues that trigger the message Your device ran into a problem and needs to restart, providing a reliable way to access system repair tools when the device fails to boot normally. However, please note that this is merely a troubleshooting step—once you’ve accessed “Advanced options,” select the appropriate repair tool based on your specific issue to restore normal system operation.
