Forum Discussion
Tosyl_chloride
Dec 27, 2025Copper Contributor
External hard drive not recognized after Windows 11 update
I have a relatively new external hard drive (HDD, plugged into a SATA dock converting into USB 3.0) that has been running with no problems on my laptop for the past 3 months. Recently I updated to Wi...
Fsdsdmmd
Dec 29, 2025Iron Contributor
Your issue with the external hard drive not being consistently recognized after the Windows 11 update, particularly around KB5072033, sounds like a driver or power management problem, especially given the behavior of the dock and the drive.
Tosyl_chloride
Jan 02, 2026Copper Contributor
Can you elaborate on what do you mean by power management? For the record the dock runs on its own AC adapter independent of the laptop (it doesn't have any interfaces for control), and power supply was consistent throughout. Also I've tried uninstalling KB5072033 but the inconsistency still remained, so could this be more of a problem with the dock's quality than anything else?