Cursor and Screen Freeze When Clicking Wi-Fi/Audio/Battery Icons on HP Victus 16 with Windows 11

Hello everyone,

I’m experiencing a strange issue on my HP Victus 16 (2024) running Windows 11 24H2 with both Intel integrated graphics and an NVIDIA RTX 4070 GPU.

Problem details:

When I click on the Wi-Fi, audio, or battery icons in the taskbar, the cursor sometimes freezes for a few seconds.

At the same time, the screen brightness indicator drops to 0%, and if I’m playing a video, only the video freezes briefly but the audio continues playing normally.

After about 2 seconds, the brightness slider returns to the actual value and everything unfreezes.

This does not happen every time, only intermittently.

I’ve already done a fresh install of Windows 11, but the problem persists.

What I have tried so far:

Updated Intel display and chipset drivers

Disabled dynamic refresh rate

Disabled Fast Startup

Checked and updated ACPI and BIOS firmware

Changed power plan settings and disabled adaptive brightness

Used Windows Reliability Monitor and Event Viewer—no errors or warnings at the time of the freeze

Disabled Panel Self Refresh in Intel Graphics Command Center

Performed a Clean Boot disabling non-Microsoft services

Tested different power plans and GPU switching settings

Despite all this, the issue continues.

Has anyone experienced something similar or have ideas on what else to try? Could this be a hardware issue or something specific to hybrid graphics on this HP model?

Thanks in advance!