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ZekeHawkhill
May 29, 2025Iron Contributor
BSOD - 0x00000000c0000005
I've been experiencing issues with my games crashing for a long while now. I've recently gotten lucky with a post I had found which suggested using an older release of the NVIDIA game ready drivers from Feb 2024 which stopped some crashes in POE2. Yesterday, I decided to play Abiotic Factor and I couldn't even launch the game so I decided to update my drivers with a clean installation for the brand new game ready driver from this past week. It allowed me to play the game for a few hours and then it crashed but instead of it crashing to my desktop it crashed the entire PC. I ran Cinebench for 30 minutes with no issues, CPU using AIO never went over 60 C and same with my GPU. I then ran memtest and it failed, posting the results below w/system specs and dump file from the Bugcheck. After a few hours with no issues I received the BSOD 0x0000003b (0x00000000c0000005, 0x0000000000000020, 0xfffffc026e04efa0, 0x0000000000000000).
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- GabrielStoneIron Contributor
- Since memtest failed, start by reseating your RAM modules — take them out and put them back in firmly.
- Test each stick individually: remove all but one RAM stick and see if the system stabilizes. Swap sticks to identify if one is faulty.
- MatthiasHuismanCopper Contributor
I’ll be basing myself on https://learn.microsoft.com/en-us/windows-hardware/drivers/debugger/bug-check-0x3b--system-service-exception
It seems an access violation from a driver. Normally I’d continue on doing a debug check (WinDbg) on the file C:\windows\memory.dmp which would give a solid clue which driver is throwing the error and zero in on that driver.
If it’s specifically Nvidia’s drivers, I’d probably check in with them to see if they’re any use to troubleshoot their drivers.