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Everettiin's avatar
Everettiin
Iron Contributor
Mar 10, 2025

Black Screen and Spinning Cursor after startup

When i turn my PC on, I get a black screen and a spinning cursor. I have turned my computer off and on over 20 times now. I have tried to uninstall latest quality update and latest feature update in advanced options but still doesn't work. I have tried system restore and thay didn't work either. I have enabled safe mode but I run into a blue screen saying we encountered a problem. Tried to go into BIOS but not sure what to do there. I am lost on what to try next. I did download the latest nvidias graphics card driver or something like that the night before and it was fine and then this morning when I opened my computer I now can't get in.

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2 Replies

  • DravenPierce's avatar
    DravenPierce
    Iron Contributor
    Mar 11, 2025

    If you manage to get into Safe Mode, uninstall any recently installed graphics drivers:

    1. Press Windows + R, type devmgmt.msc, and press Enter.
    2. In Device Manager, expand the Display adapters section.
    3. Right-click on your NVIDIA graphics card and select Uninstall device.
    4. Check the box that says Delete the driver software for this device if prompted.
    5. Restart your PC normally.
  • HuxleyLane's avatar
    HuxleyLane
    Iron Contributor
    Mar 11, 2025

    If the issue started after installing the NVIDIA graphics driver, rolling back the driver might help:

    • In Safe Mode, right-click the Start button and select Device Manager.
    • Expand Display adapters.
    • Right-click on your NVIDIA graphics card and select Properties.
    • Go to the Driver tab and choose Roll Back Driver if the option is available.