Forum Discussion
AravindS2190
Nov 05, 2021Copper Contributor
Battery drain issues post upgrading to Windows 11
Hi, I have got a Dell XPS laptop (16 GB RAM, 1 TB SSD, Intel(R) Core(TM) i7-9750H CPU @ 2.60GHz 2.59 GHz) and to my knowledge this has one of the better battery life (approx. 7-8 hours post charging)...
Reza_Ameri
Mar 21, 2022Silver Contributor
This issue doesn't affect all devices and it is recommended to file a report using Feedback Hub app , so you could send log files and Microsoft investigate it.
In addition, you may report this issue to your device's manufacturer support.
In addition, you may report this issue to your device's manufacturer support.
AravindS2190
Mar 29, 2022Copper Contributor
Hi Deleted My device is always up to date and the latest KB that's installed today is KB5011563. Can you please tell me what other updates you think I am missing which may be causing this battery issue, like a KB number would be helpful? I can go back and check if there is any particular KB missing.
And regarding your other point which I didn't quiet get "users do not delete the cache from folder C". Could you please brief me about what is this and how is this impacting the "battery" usage?
The issue we all have reported / reporting is the usage / running of Apps behind the scenes despite the fact that they are all optimized. And you have also mentioned this is not affecting all devices and I am sure your device is "not affected" and you are having splendid battery life with Windows 11 migration given the time and power you have spent outside of active hours.
Can you tell me the device configuration of yours please? With which I can go back to my manufacturer and ask what could have / is going wrong? Given they advertised "Dell XPS" being the best of the lot is now worrying me a bit.
Thanks
Aravind S
And regarding your other point which I didn't quiet get "users do not delete the cache from folder C". Could you please brief me about what is this and how is this impacting the "battery" usage?
The issue we all have reported / reporting is the usage / running of Apps behind the scenes despite the fact that they are all optimized. And you have also mentioned this is not affecting all devices and I am sure your device is "not affected" and you are having splendid battery life with Windows 11 migration given the time and power you have spent outside of active hours.
Can you tell me the device configuration of yours please? With which I can go back to my manufacturer and ask what could have / is going wrong? Given they advertised "Dell XPS" being the best of the lot is now worrying me a bit.
Thanks
Aravind S
- AnonymousMar 30, 2022
Hello
I ask everyone to enable optional diagnostic data ( In the privacy settings to automatically forward error information to Microsoft)
in this way, it can help you fix this problem.
I do not buy computers from this manufacturer - so the description of the configuration on this device I can not share.
I will add that the participants of the Insider program habit perform - a clean installation of Windows, which removes the programs of the computer manufacturer - I also do so (the manufacturer's programs are removed) maybe it will be a small tip.
Best regards