Forum Discussion
AVG Prevented HP Smart Installing - Windows 11
Neighbour was tearing his hair out trying to get a new HP printer (yes, I know…) connected and the HP Smart app systematically crashed during install. No indications from AVG that it was doing anything, but watching Task Manager, I saw AVG CPU use spike just as HP Smart crashed.
Uninstalled the various AVG elements and restarted.
HP Smart app installed normally and new printed set up correctly.
Neighbour already had the hump with the recently installed AVG as it “kept trying to sell him add-ons”, so he wasn’t fussed about it being removed.
3 Replies
Temporarily disable or uninstall AVG antivirus software, install HP Smart, and then re-enable protection.
Before installing software like printers, VPNs, or other peripherals, temporarily disable real-time scanning or the antivirus altogether. Remember to re-enable it afterward.
Sometimes, security software like AVG can block or interfere with legitimate installation processes, especially if it falsely detects the installer as a threat.
