Forum Discussion
200% Scaling issue on 24H2
Hello,
I did start a conversation with INTEL regarding this issue, because I am thinking that it is linked to graphic driver which used in the system. But they did request from me to do a lot of things, where I am not so much software and hardware friendly. Maybe you can join also the conversation and check their requests . Here is the link and what they did request latest :
https://community.intel.com/t5/Graphics/HP-Spectre-X360-scaling-problem-linked-to-graphic-card-driver/m-p/1649724/emcs_t/S2h8ZW1haWx8dG9waWNfc3Vic2NyaXB0aW9ufE00UU04VEdTTk8xSEVJfDE2NDk3MjR8U1VCU0NSSVBUSU9OU3xoSw#M136469
Please generate an SSU report to help me further analyze important details on your system. To generate the SSU report, please refer to the article: https://www.intel.com/content/www/us/en/support/articles/000057926/memory-and-storage.html. Please send us the generated SSU.txt file.
Kindly share a screenshot of the issue as it appears on your screen, this will allow us to better understand and visualize the issue.
To confirm, have you tried adjusting the https://support.microsoft.com/en-us/windows/make-windows-easier-to-see-c97c2b0d-cadb-93f0-5fd1-59ccfe19345d Size?
Please try the recommendation below:
Kindly perform a https://www.intel.com/content/www/us/en/support/articles/000057389/graphics.html of the OEM Driver: Version https://support.hp.com/us-en/drivers/hp-spectre-x360-14-inch-2-in-1-laptop-pc-14-eu0000/model/2101746349?sku=9V2R8EA&serialnumber=5CD4118K19
If the issue persists, perform a https://www.intel.com/content/www/us/en/support/articles/000057389/graphics.html of our Generic Graphics Driver: Version https://www.intel.com/content/www/us/en/download/785597/intel-arc-iris-xe-graphics-windows.html