Windows was unable to get a list of devices from Windows Update.

"Hello" from Russell Haile. Please allow me to ask for your help. Long story short: I've been trying to install a printer on a PC at the company I work for. I've attempt several PC's and a var...

Johnned

Copper Contributor

Jan 12, 2023

After a lot of trial and error, I was able to use this cab file after following these instructions from the hp website.

https://support.hp.com/hr-en/document/c04745752#AbT4

Then select "https://support.hp.com/hr-en/document/c04745752#AbT4

When you get to the "Microsoft Update Catalog" search for "hp laserjet 2100 pcl6"

I downloaded the first one on the list, drivers_af41d239df5205c515b59d342f910a4a916e54b9.cab

Using Windows PowerShell

cd Downloads

mkdir drivers

expand drivers_af41d239df5205c515b59d342f910a4a916e54b9.cab -F:* drivers

Add Printer and use "Have Disk" when presented with Windows Update or Have Disk", select the drivers directory, select "hp laserjet 2100 pcl6.

If you don't have that printer search for yours, should work the same way.

Now I can print!

JesseR3501

Copper Contributor

Jan 12, 2023

Doe it really need to be done through Windows power shell? I fill like through the Add Printer UI you can still select your own driver.

Forum Discussion

Windows was unable to get a list of devices from Windows Update.

Resources