Forum Discussion
Windows was unable to get a list of devices from Windows Update.
"Hello" from Russell Haile. Please allow me to ask for your help. Long story short: I've been trying to install a printer on a PC at the company I work for. I've attempt several PC's and a var...
Thank you
This is great news, in MTC often the development of discussions has an impact on the resolution of 🙂
I reviewed the link you posted. However, the actual problem is retrieving printer drivers from Windows update stopped working on 12-23-2022 and is still not working. This is a Microsoft problem that needs to be acknowledged and resolved. Talking about the problem isn't going to fix it. Microsoft needs acknowledge the problem, resolve the problem, and be transparent throughout the process. So far, they have done nothing.
Please is the best way to reach Microsoft engineers.
https://support.microsoft.com/en-us/windows/send-feedback-to-microsoft-with-the-feedback-hub-app-f59187f8-8739-22d6-ba93-f66612949332
To make a fix, diagnostic data is needed (you can help everyone if you enable optional diagnostic data that will be automatically passed to Microsoft -> Settings -> privacy settings)
Sometimes it's the Defender firewall settings that cause the error.
- Andrzej1
It's not the Defender firewall causing the error. Each PC I've tested with has Defender firewall "off". I've tested it both ways, there is no difference.
Previously I believed Microsoft engineers monitored this forum. After this experience and reading your comments, I don't believe that is true.
Thank you very much for providing the link. I will follow those instructions to see what happens. From my testing, the issue will be easy to reproduce.
Thank you for your help.