Forum Discussion
Russell_Haile
Dec 27, 2022Copper Contributor
Windows was unable to get a list of devices from Windows Update.
"Hello" from Russell Haile. Please allow me to ask for your help. Long story short: I've been trying to install a printer on a PC at the company I work for. I've attempt several PC's and a var...
JesseR3501
Jan 07, 2023Copper Contributor
I've been having the same problem and haven't been able to find a solution online. Russell_Haile
Russell_Haile
Jan 07, 2023Copper Contributor
This scenario has caused me a real problem. I still do not have a resolution. Although I shouldn't be surprised, I'm concerned that not a single Microsoft badged person has responded to this issue. JesseR3501
- JesseR3501Jan 07, 2023Copper ContributorSo, not sure what kind of printer you have but I ended up going to the printer manufacture's website to download the drivers. Problem solved. I have a HP 4345. I don't know why I didn't think of this before. I hope you can get the drivers for your printer from the manufacturer's website. Good luck.
- Russell_HaileJan 08, 2023Copper ContributorI'm dealing with 2 different models of an HP printer, M553 and M608. I have visited the HP website and downloaded every version for the M553 and M608. Each one of them fail when I attempt to load the HP driver. It would be so much easier if Microsoft would resolve the printer driver download of Windows Update which stopped working after 12-23-2022.
- DeletedJan 08, 2023
Thank you
This is great news, in MTC often the development of discussions has an impact on the resolution of 🙂
- Russell_HaileJan 08, 2023Copper ContributorI reviewed the link you posted. However, the actual problem is retrieving printer drivers from Windows update stopped working on 12-23-2022 and is still not working. This is a Microsoft problem that needs to be acknowledged and resolved. Talking about the problem isn't going to fix it. Microsoft needs acknowledge the problem, resolve the problem, and be transparent throughout the process. So far, they have done nothing.
- JesseR3501Jan 07, 2023Copper Contributor
Thanks for responding. I've tried so many different solutions to no avail. I may just have to uninstall updates or reset the computer. It's pointless for me to have this computer if I can't get it to print to our office printer. Russell_Haile