Forum Discussion

Copper Contributor

Oct 15, 2020

Windows update broken after latest update?

Windows update installed KB4577671 the other day on a Win 10 64 bit version 1909 system. After installation and reboot, Win Update removed the message that Windows 10 version 2004 was coming" a...

Spigolo

Iron Contributor

Oct 25, 2020

charleyrich

At this point you'd better contact Asus support and be guided by them.

I suspect it's an hardware issue.

RanSG4

Copper Contributor

Nov 27, 2020

Spigolo

It's not hardware. I have exactly the same problem on an Acer Aspire desktop PC:

Processor Intel(R) Core(TM) i5-4460 CPU @ 3.20GHz 3.20 GHz
Installed RAM 8.00 GB (7.81 GB usable)
System type 64-bit operating system, x64-based processor

I, too, have tried all of the above with an equal lack of success.

Spigolo
Iron Contributor
Nov 28, 2020
RanSG4

The commitment to keep hardware and drivers up to date is exclusively in charge to producer, thus my suggestion to contact Acer.
RanSG4
Copper Contributor
Nov 28, 2020
PC was delivered with Win10 installed and has been kept up to date throughout it’s life. If the hardware is not able to support the latest updates from MS then either Acer or MS themselves should prevent them from being installed. Apple have no problem with this approach
Spigolo
Iron Contributor
Nov 28, 2020
RanSG4

It's an aged model, unsupported from the house since 2016.
https://www.acer.com/ac/en/US/content/support-product/5785;-;
Could you please get in touch with Acer's support and ask if it still support Windows 10?
RanSG4
Copper Contributor
Nov 28, 2020
That should be XC-705
RanSG4
Copper Contributor
Nov 28, 2020
Spigolo it is an XC0705
Spigolo
Iron Contributor
Nov 27, 2020
RanSG4

which Acer Aspire?
please give me the exact model.