Forum Discussion

Copper Contributor

Jul 16, 2020

Windows Media Tool Crashing

My windows 8.1 laptop crashes every time i load the media creation tool. I even tried flashing through usb flash drive .It only loads in safe mode but It shows cannot install in safe mode .Which make...

KapilArya

MVP

Jul 16, 2020

Hello Rogue_Gamer7,

If you want to still go with upgrade, simply download Windows 10 ISO file and refer this step-by-step guide:

https://www.kapilarya.com/how-to-upgrade-to-windows-10-using-iso-file

Else, you can create a bootable USB with Windows 10 ISO file using any tool (search web, you'll got many tools on this). And then perform clean install:

https://answers.microsoft.com/en-us/windows/forum/windows_10-windows_install/clean-install-windows-10/1c426bdf-79b1-4d42-be93-17378d93e587

I recommend you to backup your important data before upgrade or clean install.

Hope this helps!

Note: Included link in this reply refers to blog post by a trusted Microsoft MVP.