Forum Discussion
PhilC43
Jun 03, 2020Copper Contributor
Windows Mail App does not work with Gmail accounts
The recent update to the Mail App for Windows 10 (Version 16005.12827.20200.0) has caused numerous problems with the Gmail integration. Sent mails are not appearing in the Sent Mail folder - instead...
Smith_J
Jul 22, 2020Brass Contributor
I suggest you open the mail app. Click on the Gmail account and right-click on the account and select account settings. You need to click on mail change mailbox sync settings and make sure that the email sync option is checked.
If the issue still persists, let's try the below methods and check if it helps to resolve the issue.
Method 1: I would suggest you run the Troubleshooter for Windows App and see if it helps to resolve the issue.
Windows 10 Apps troubleshooter: http://windows.microsoft.com/en-us/windows-10/run-the-troubleshooter-for-windows-apps
Method 2: If the issue persists, then I suggest you remove and re-configure the account in the Mail app and check.
Configuring the account should force it to sync the mails.
For reference: Mail app for Windows: https://support.office.com/en-in/article/Mail-and-Calendar-apps-for-Windows-10-Help-cc72af58-c630-43a5-8d75-bcae851565f3
kambomambo
Dec 23, 2020Copper Contributor
Smith_J Great response. Used the troubleshooter link, the app updated and everything now fine. Wish I'd found this thread sooner! Thanks for your help. 😀