Forum Discussion
PhilC43
Jun 03, 2020Copper Contributor
Windows Mail App does not work with Gmail accounts
The recent update to the Mail App for Windows 10 (Version 16005.12827.20200.0) has caused numerous problems with the Gmail integration. Sent mails are not appearing in the Sent Mail folder - instead...
heygbriz
Jul 23, 2020Copper Contributor
Thank you for taking the time to reply with a detailed but simple response. You're recommendation is very generic and simple and was attempted various times to simply delete and reinstall the account. Did you even take a sample gmail account and try your own suggestion before posting it as a possible solution to so many?
This error, where sent items now go to the SPAM folder and the Sent folder is completely empty (when compared to the actual gmail folders using a web browser to administer mail happened during the last update to Windows 10 Version 2004 as this chain suggests since this after this update is when these folders no longer synced correctly.
Your response says nothing about the Version 2004 update and seems like a waste of time for you to post and a waste of time for those of us working on this issue to read and retry the obvious and what was tried before.
LSolom
Nov 02, 2020Copper Contributor
heygbriz I was alerted that someone had posted a reply to your thread. Reminded me that it has been months since I chimed in to point out that the contents of Gmail "labels" do not get populated into their corresponding folders that are set up when you first have the Windows 10 mail app* linked to your Gmail account.
I've also made my own thread on that problem, which no one from Microsoft, nor any insiders such as yourself has responded to. If you are still monitoring this thread, could you give me any suggestions about fixing that problem, or how I can get any help on it?
Would very much appreciate it.
* btw, isn't anyone else wishing Microsoft would give it real name, so we don't have to keep writing "the Windows 10 mail app"? Imagine if we all had to call Word "the Windows 10 word processing app", or Excel "the Windows 10 spreadsheet app", etc. Why can't MS give it a proper, short name?