Forum Discussion
Windows Mail App does not work with Gmail accounts
The recent update to the Mail App for Windows 10 (Version 16005.12827.20200.0) has caused numerous problems with the Gmail integration. Sent mails are not appearing in the Sent Mail folder - instead they often appear in the Spam folder; attachments on incoming emails are missing.
In addition the Draw functionality has been removed but no warning about this was given.
Can someone share what is happening here and if the Gmail problems can be resolved?
Many thanks,
Phil
35 Replies
This works support showed it to me, so you want to click on ur pfp on gmail or google or whatever and click manage your google account, click on security and click 2 step verification, scroll all the way down to app passwords, make one called whatever you want to call it it doesnt matter, it will give you a password, copy and paste that password into the password section when you click other accounts. it should work, it worked for me
I have tried so many things and nothing worked. I suggest that you download MOZILLA THUNDERBIRD. It works, its free and you can integrate of your email accounts to one place.
https://www.thunderbird.net/en-US/
PhilC43I have similar experience. F.e. GMail messages which are unread and AT FIRST appear in Mail App's "unread" filter in "All Mail" folder can be made to utterly disappear simply by moving them from one folder to another within the Mail App. After the move, they are not anywhere in the Mail App, even though the changes will be reflected correctly in GMail via browser interface. It's like the messages get "old" and lose their "hotness" -- changes to message attributes (label, folder, read/unread, flag) are not synched to them by Mail App unless the message is ARRIVING at the time of the change to the attribute. So, absent the message being identical to its arrival state, it is a non-message, and the Mail App no longer sees it.
Personally, I like to keep incoming mail messages in my In-Box until I have acted upon them. So, I'll generally have four or five messages sitting in the In-Box, unread, for a while. With any other mail app, this is fine; they sit there. With Microsoft Mail App, they disappear. Next time I log in, they aren't seen by the Mail App any more, and I don't know what or where they are. I left them there as a reminder, so I wouldn't have to remember them, I don't know what their contents are, and therefore I cannot search for them by content. I had a job to do; Microsoft hid it from me permanently, and quite effectively; now it won't get done.
There are plenty of other symptoms. The culprit seems to be, that the "folder" concept (used by most conceivably normal email systems) versus the "label" concept (used idiotically by GMail alone for very little good reason except that they like to push us around by demanding we change our thinking habits) are contradictory in some manner or other. Most IMAP setups should be able to handle GMail's "label" concept but evidently Microsoft Mail App cannot do it, and instead of showing messages that it knows are there, it hides them.
This is un-tenable. Microsoft Mail App ought to handle the simplest of GMail messages, but it cannot. I ought to be able to replicate my GMail folders either on a web browser or, via IMAP, in the Mail App, but I cannot, because Microsoft cannot handle GMail's "label" concept (or, differently put, because GMail's "label" concept conflicts with most email systems' assumptions about labeling and foldering).It's the standard default IMAP arrangement. Thanks for your interest and attention.
By the way, I have some work-arounds. One work-around is to go into the GMail browser interface, where I can clearly see all the messages sitting there in the inbox, and there I create a brand new label (can't be one I've ever used before) such as "primary" or "skeezix" and then label the messages in question with it. This will force Microsoft Maill App to "re-see" the messages in question, at least in so far as I can find the new folder (same name as the new label) and then look in that folder for the missing messages. It doesn't force Mail App to "re-see" the messages fully; they still won't appear in the In-Box nor will they appear via a search through the "all mail" label for unread messages. A second work-around is to have the good sense, whenever in the Mail App, to NEVER EVER change the "folder" that a message is stored in. Don't hit "Archive" (this moves things to "deleted/archive" or to "archive" or to "archives" depending on the phase of the moon?), don't drag-and-drop to a new folder (drag-drop will remove FROM the old folder, but not place INTO the new folder, thus accomplishing the disappearment of the message(s)). Third work-around is to find unread messages, but you have to use a trick to find them. Mail App won't find them properly. Instead, you must search in "all mail" for "is:unread" text string. This trick alone will find unread messages. I can't just use the Mail App's "unread" filter, that won't work. I have to use the text string "is:unread" to find unread messages. The contradiction in "unread" status -- Mail App won't even find NEW messages that are unread, if I just use its own "unread" filter -- indicates (I think) that GMail puts an "unread" LABEL on the message, rather than actually changing its STATUS as un/read, whereas MS Mail App cannot understand LABELS. So, again, the culprit seems to be, that "folder" (all other sane decent emailers) versus "label" (GMail alone) is inconsistent.
Hi, I found the solution,
Open the google account setting, go to the Security tab then Sign to Google Account, then go to Security then App passwords, enter your password, go to select app, choose Mail, then choose Select device( Windows Computer ) and save the new generated password, Go to mail app in Windows 10 and in Microsoft mail add your account with the new given password ... finished
- You say "go to Security then App passwords" but I don't find this option. I did follow "password" option, but it only sent me to the change-password screen.
I know this sounds real easy but it worked for me. I noticed when it was putting my details of the gmail account I wanted to link to the Mail App that it was just putting the name, and missing the @gmail.com off the rest of the address. I know it shouldn't matter, but when I eventually typed the whole address in manually, then it connected first time and is working fine again.
Hi Ian_Brearsbrearsian , I always put the whole address but the matter did not change for this. Personally I think it is better to type the whole address too and choose a general connection instead of choosing that the account is a Google one. I wrote several posts in my blog on this topic ... but now at the end I prefer to use Outlook client on my PC.
- I've found a solution for this problem
to use Gmail in windows app, first login using outlook account, then proceed adding a Gmail account. PhilC43 I like to think that these companies are beyond petty back-stabbing, but I can't help but this this is retaliation for what Google did to SwiftKey's speech-to-text. I wouldn't want to go down that rabbit hole too far, but I can't help but chuckle a bit..... I've spent the last few months uninstalling the updates to the "Google" App. When it updates, SwiftKey loses its mind. Speech to text gets almost unusable, and the dropdown function when typing that lets you tap a word and select from multiple other options.... stops working completely.
It started early last year, right when Covid was ramping up. I got fed up and changed to Gboard but occasionally if I had some spare time and remembered, I would research it here and there. When I was troubleshooting, I reviewed dozens of threads at the SwiftKey site where people were griping at how lousy MS is for letting SwiftKey get so bad. Many, like me, have used it since the early to mid 20teens. It was awesome, then one day it wasn't. It works. It predicts, But does so horribly.
And there are plenty of threads out there that identify the cause. If you roll back the "updates" to the Google app (not Chrome, Now, Gboard, etc... just "Google", the problem goes away and SwiftKey is again one of the best keyboards out there. But why does it cause that problem? And why does it not do the same to other keyboards?
The MS staff HAD to be aware of the cause and how easy it is to resolve...You just roll back the app's updates. But they never say so. Which is why I didn't use it for nearly a year. But now that I have the solution I have my trusty keyboard back.... but they still don't mention it in the threads where people even now are still complaining. very odd......Then I stumble onto this and can't help but think that the problems here have the same feeling of annoyance that SwiftKey users were getting. Coincidence?
You can add Gmail accounts to Windows 10 Mail using IMAP instead of Google.
The Google link returns an error so adding Gmail accounts as IMAP works but you need to ENABLE IMAP in your GMAIL SETTINGS.
IMAP must be enabled in Gmail before you can connect your account.
In a browser, go to Gmail.com
Select> Settings
Select the Forwarding and POP/IMAP tab.
Under IMAP Access, select Enable IMAP.
Select Save Changes.
Google removed the security settings for less secure apps so now this is all you have to do in order to add Gmail accounts to Windows 10 Mail when you get errors using the old method.
For those who are facing this problem, make sure update Windows and open Microsoft Store and make sure you check for update and see if Mail app is fully updated.
Then try open it and if problem persist, then open start and search for feedback and open Feedback Hub app and report this issue. If the issue already exist in Feedback Hub, then upvote it.
Also, take a look at:
Thank you. I just updated the Mail and Calendar app from the store and it flew! 🙂
- Happy to have been useful to you!
