Forum Discussion
thegeezer9999
Feb 07, 2021Copper Contributor
Windows losing HDMI connection periodically when in Dual Monitor mode
W10 in dual monitor mode (laptop - Primary Monitor + external monitor - Monitor 2). Periodically, the laptop screen will go black, the Windows Display reverts to "show only on monitor 2", and althoug...
HotCakeX
Feb 07, 2021MVP
Hi,
just want to check, which version/build of Windows 10 are you using?
just want to check, which version/build of Windows 10 are you using?
- thegeezer9999Feb 07, 2021Copper Contributor
1909 18363.1316
Confirm this does NOT happen when using just the laptop and no second monitor.
Even if I had some log files to check or heightened event logging ?
Thank you
- HotCakeXFeb 07, 2021MVPThanks,
I'd suggest updating your OS to the latest version too,
latest version is 20H2, it keeps getting better after each update,
you tried a new cable but made no difference, so why not trying a new OS version 🙂