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monidipa_dey's avatar
monidipa_dey
Copper Contributor
Feb 02, 2021

Windows Explorer Freezes as I open a Word Document from it

Hi,

 

I use an Office 365 and from past few days I am noticing whenever I open a Word Document stored in a Folder. After the Word Document Opens the Folder becomes unresponsive. I have never seen it come back by itself. Usually I have to end task from task manager. Does not happen with other Office Products like Excel. 

 

Please advise.

 

 

1 Reply

  • BrantZhao's avatar
    BrantZhao
    Copper Contributor
    Jan 17, 2026

    Open Control Panel > Programs and Features, right-click Microsoft Office 365 and select Change > Quick Fix.

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