Forum Discussion

Kellasy's avatar
Kellasy
Copper Contributor
Aug 13, 2026

Windows boots but shows a black screen

My Windows boots up normally but after the startup, the screen remains black with no desktop or login screen visible, making it impossible to access my files or programs.I need assistance troubleshooting this black screen issue to restore my Windows functionality and access my system again.

3 Replies

  • Zoedop's avatar
    Zoedop
    Copper Contributor

    Force shutdown your PC 3 times during startup to trigger Automatic Repair.

  • Lindanigro's avatar
    Lindanigro
    Brass Contributor

    If Safe Mode still shows a black screen, the issue may be with system files, user profile corruption, or the graphics driver's core configuration.

  • Camilla87's avatar
    Camilla87
    Copper Contributor

    Hello, we are having the same problem. Sometimes it starts up after a minute and some times after 10 minutes. Waiting for some guidance in what we can do.