Forum Discussion
Windows audio endpoint / Windows Audio not responding
So my audio is not working, it shows no applications in the volume mixer and when i trouble shoot it says that the Audio endpoint or Windows audio is not responding so i restarted both of them but still nothing. After that i tried reinstalling the audio in the device manager but that didn't help either, i also updated windos, updated the bios and updated the drivers... nothing. i did a sfc scan as well but that didnt say anything either. what did came up though when i did a hardware scan it said that my PCI_EXPRESS_SYSTEM failed but i dont know if thats it. at this point i feel like i've tried everything and this is going on for multiple days now. I really would appreciate it if anyone could help me with this.
- JosePinos55Brass Contributor
Hello CasWijers,
Is this a branded computer? If you could let me know I would recommend some vendor specific tools which could fix this issue.
I look forward to hearing from you.
Thanks,
Jose
- CasWijersCopper ContributorHi jose,
thanks for helping me out, i got the legion lenovo laptop.
I already tried using Restoro that did say that i was having a issue with the host_audio file but i first wanted to be sure it would solve the problem before buying it.- JosePinos55Brass Contributor
Hello CasWijers
No worries, I would like you to complete a few steps for me.
1- Run CMD as an admin and enter the commands below: (these will remove the windows update registry which means next time you check for updates, WU will check against the entire windows update database)
Reg delete HKLM\Software\Policies\Microsoft\Windows\WindowsUpdate
yes
Net stop wuauserv >NUL
Cd C:\windows
rmdir softwaredistribution /s /q
Net start wuauserv >NUL
2 - Then run the following in order, one after the other. Wait for the first one to complete, then enter the next one: (these will repair windows and look for corrupted files)
DISM.exe /Online /Cleanup-image /Restorehealth
fsutil resource setautoreset true C:\
sfc /scannow
3- Now run Windows update > new updates should pop up.
4- Assuming your chipset is intel, go to the site below and install the driver assistant, run the tool on your machine.
IntelĀ® Driver & Support Assistant
5- After this the problem should be resolved.
Regarding buying 3rd party programs to fix these issues, most of them don't work. I would not use them. I rather find the driver required from the manufacturer site. This is always the best and safest way to update or fix hardware.
Hope this helps.
Thanks,
Jose