Forum Discussion
Harry Kim
Oct 04, 2018Copper Contributor
Windows 10 Version 1809, Remote Desktop Connection not working from PC but working fine from macOS.
Updated yesterday to version 1809, Remote Desktop Connection from another Windows 10 version 1809 not working. It looks like connected, but the whole screen is blank and the mouse cursor become hou...
- Mar 05, 2019
Thanks for your update and contacting us.
If the registry workaround the issue, then mostly this KB should fix it : https://support.microsoft.com/en-us/help/4482887/windows-10-update-kb4482887
install on both client and server ( source, destination)
If you still experience the issue, please do let us know. So we can help you further.
RedSector
Mar 16, 2019Copper Contributor
It's an issue also with Win 10 1809 to Win 10 1809
You can work around this by disabling UDP session used by MSTSC on your affected Win 10 1809 computer (the one where you're running the Remote Desktop client).
Run Group Policy Editor. Navigate to Computer Configuration > Administration Templates > Windows Components > Remote Desktop Services > Remote Desktop Connection Client. Set the "Turn Off UDP On Client" setting to Enabled.
Try connection again in MSTSC. Should work OK. No reboot required.
Copied from https://social.technet.microsoft.com/Forums/windowsserver/en-US/dff1a051-afa9-48e5-ba77-4c5cffd54634/issue-connecting-to-rdp-only-win10-1809-gt-windows-server-2019?referrer=https://social.technet.microsoft.com/Forums/windowsserver/en-US/dff1a051-afa9-48e5-ba77-4c5cffd54634/issue-connecting-to-rdp-only-win10-1809-gt-windows-server-2019?referrer=https://social.technet.microsoft.com/Forums/windowsserver/en-US/dff1a051-afa9-48e5-ba77-4c5cffd54634/issue-connecting-to-rdp-only-win10-1809-gt-windows-server-2019?referrer=https://social.technet.microsoft.com/Forums/windowsserver/en-US/dff1a051-afa9-48e5-ba77-4c5cffd54634/issue-connecting-to-rdp-only-win10-1809-gt-windows-server-2019 and fixed the problem for me, thought worth sharing.
Martin Larsson
May 22, 2019Copper Contributor
after installing windows 10 may 2019 update, everything works for me again