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Windows 10 Version 1809, Remote Desktop Connection not working from PC but working fine from macOS.
Updated yesterday to version 1809, Remote Desktop Connection from another Windows 10 version 1809 not working. It looks like connected, but the whole screen is blank and the mouse cursor become hou...
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If the registry workaround the issue, then mostly this KB should fix it : https://support.microsoft.com/en-us/help/4482887/windows-10-update-kb4482887
install on both client and server ( source, destination)
If you still experience the issue, please do let us know. So we can help you further.
Hello,
I stumbled across a similar problem.
Between 2 Win10 Pro 1809 I only got a black picture, but I could control the computer in the session: It was possible to write texts, click icons and move windows.
After some debugging I noticed that I had different MTU settings for host and client.
I then tested the following settings:
- Host: jumbo frames 9k + client: jumbo frames off = black screen as described above
- Host: jumbo frames off + client: jumbo frames off = runs immediately
- Host: jumbo frames 9k + client: jumbo frames 9k = runs immediately
- Host: jumbo frames off + client: jumbo frames 9k = frozen waiting-cursor with login image, which is also frozen. After approx. 40 sec. desktop appears and it seems to work normally
I hope I can help someone with their problem.
sincerely yours,
Heiko
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thanks a lot, changing the jumbo frame on the host did the trick for me
Still a problem, both RDP client and host on 1809, with a SSTP VPN between them. Fails almost immediately.
It works if you use a L2TP VPN, and from testing a PPTP VPN will work sporadically.Works also from Win 10 1809 to a Server 2016.
FIX works for SSTP like has been said - Turning off UDP works for me on the client machine.
Glad I found this thread, wasted at least 3 hours.
