Forum Discussion
Windows 10 Version 1809, Remote Desktop Connection not working from PC but working fine from macOS.
- Mar 05, 2019
Thanks for your update and contacting us.
If the registry workaround the issue, then mostly this KB should fix it : https://support.microsoft.com/en-us/help/4482887/windows-10-update-kb4482887
install on both client and server ( source, destination)
If you still experience the issue, please do let us know. So we can help you further.
Hello,
I stumbled across a similar problem.
Between 2 Win10 Pro 1809 I only got a black picture, but I could control the computer in the session: It was possible to write texts, click icons and move windows.
After some debugging I noticed that I had different MTU settings for host and client.
I then tested the following settings:
- Host: jumbo frames 9k + client: jumbo frames off = black screen as described above
- Host: jumbo frames off + client: jumbo frames off = runs immediately
- Host: jumbo frames 9k + client: jumbo frames 9k = runs immediately
- Host: jumbo frames off + client: jumbo frames 9k = frozen waiting-cursor with login image, which is also frozen. After approx. 40 sec. desktop appears and it seems to work normally
I hope I can help someone with their problem.
sincerely yours,
Heiko
Translated with http://www.DeepL.com/Translator
thanks a lot, changing the jumbo frame on the host did the trick for me
- HogFarmerMar 13, 2019Copper Contributor
Still a problem, both RDP client and host on 1809, with a SSTP VPN between them. Fails almost immediately.
It works if you use a L2TP VPN, and from testing a PPTP VPN will work sporadically.Works also from Win 10 1809 to a Server 2016.
FIX works for SSTP like has been said - Turning off UDP works for me on the client machine.
Glad I found this thread, wasted at least 3 hours.