Forum Discussion
Harry Kim
Oct 04, 2018Copper Contributor
Windows 10 Version 1809, Remote Desktop Connection not working from PC but working fine from macOS.
Updated yesterday to version 1809, Remote Desktop Connection from another Windows 10 version 1809 not working. It looks like connected, but the whole screen is blank and the mouse cursor become hou...
- Mar 05, 2019
Thanks for your update and contacting us.
If the registry workaround the issue, then mostly this KB should fix it : https://support.microsoft.com/en-us/help/4482887/windows-10-update-kb4482887
install on both client and server ( source, destination)
If you still experience the issue, please do let us know. So we can help you further.
Martin Larsson
Mar 07, 2019Copper Contributor
I do not have windows 2019 server, RDP works in lan for me, but not over internet (without vpn)
What about the others? Did this KB fix anything for you?
I have never edited the registry myself so I dont think that should be an issue.
Euclid Mat
Mar 07, 2019Copper Contributor
I tested it with Windows 10 (with the KB) and Windows Server 2019 (with the KB) and I still experience the same problem. I'm connecting through VPN SSTP (Windows RRAS).