Forum Discussion
Harry Kim
Oct 04, 2018Copper Contributor
Windows 10 Version 1809, Remote Desktop Connection not working from PC but working fine from macOS.
Updated yesterday to version 1809, Remote Desktop Connection from another Windows 10 version 1809 not working. It looks like connected, but the whole screen is blank and the mouse cursor become hou...
- Mar 05, 2019
Thanks for your update and contacting us.
If the registry workaround the issue, then mostly this KB should fix it : https://support.microsoft.com/en-us/help/4482887/windows-10-update-kb4482887
install on both client and server ( source, destination)
If you still experience the issue, please do let us know. So we can help you further.
MasterMysterious
Jan 24, 2019Copper Contributor
Same problem here, but I can confirm that I, in fact, have control! Once I opened a folder full of Microsoft Virtual Academy videos. Then, I connected using Remote Desktop. I double-clicked somewhere in the black. The target computer started playing an MVA video: I could hear the video's sound through the target computer's speakers. When I logged in via the console, I saw the video player was on screen.