Forum Discussion
Harry Kim
Oct 04, 2018Copper Contributor
Windows 10 Version 1809, Remote Desktop Connection not working from PC but working fine from macOS.
Updated yesterday to version 1809, Remote Desktop Connection from another Windows 10 version 1809 not working. It looks like connected, but the whole screen is blank and the mouse cursor become hou...
- Mar 05, 2019
Thanks for your update and contacting us.
If the registry workaround the issue, then mostly this KB should fix it : https://support.microsoft.com/en-us/help/4482887/windows-10-update-kb4482887
install on both client and server ( source, destination)
If you still experience the issue, please do let us know. So we can help you further.
ITManagers
Dec 06, 2018Copper Contributor
The problem happen only if enabled the UDP on Remote Desktop Connection in 1809
The UDP enabled automatick
So how can desable the UDP ???
maydogan
Jan 03, 2019Copper Contributor
To disable UDP on client machine.
Open gpedit and navigate to computer configuration\Admin Templates\ Windows Components\Remote Desktop Services\ Remote Desktop Connection Client
Enable Turn Off UDP On Client apply and try connecting again.
I hope this helps