Forum Discussion
Harry Kim
Oct 04, 2018Copper Contributor
Windows 10 Version 1809, Remote Desktop Connection not working from PC but working fine from macOS.
Updated yesterday to version 1809, Remote Desktop Connection from another Windows 10 version 1809 not working. It looks like connected, but the whole screen is blank and the mouse cursor become hou...
- Mar 05, 2019
Thanks for your update and contacting us.
If the registry workaround the issue, then mostly this KB should fix it : https://support.microsoft.com/en-us/help/4482887/windows-10-update-kb4482887
install on both client and server ( source, destination)
If you still experience the issue, please do let us know. So we can help you further.
Matthias_VDB
Nov 27, 2018MCT
Just tested on 1809.
Made a connection from a windows 10 1809 client to a windows 10 1803 client, via hostname and via IP, both seem to work, so OK.
From the same machine, made an RDP connection to a Windows Server 2012 R2 via hostname and IP, screen stays blank for a bit longer, but eventually working. So also ok.