Forum Discussion
Harry Kim
Oct 04, 2018Copper Contributor
Windows 10 Version 1809, Remote Desktop Connection not working from PC but working fine from macOS.
Updated yesterday to version 1809, Remote Desktop Connection from another Windows 10 version 1809 not working. It looks like connected, but the whole screen is blank and the mouse cursor become hou...
- Mar 05, 2019
Thanks for your update and contacting us.
If the registry workaround the issue, then mostly this KB should fix it : https://support.microsoft.com/en-us/help/4482887/windows-10-update-kb4482887
install on both client and server ( source, destination)
If you still experience the issue, please do let us know. So we can help you further.
Phillip Munn
Oct 16, 2018Copper Contributor
Also seeing this problem. When logging in remotely from a PC running 1809 to another PC running 1809 over the WAN RDP draws the first few frames and then suddenly locks up.
David Smith
Oct 19, 2018Copper Contributor
Yep, I am getting exactly the same symptom.