Forum Discussion
Windows 10 Version 1809, Remote Desktop Connection not working from PC but working fine from macOS.
- Mar 05, 2019
Thanks for your update and contacting us.
If the registry workaround the issue, then mostly this KB should fix it : https://support.microsoft.com/en-us/help/4482887/windows-10-update-kb4482887
install on both client and server ( source, destination)
If you still experience the issue, please do let us know. So we can help you further.
The only one solution is to, use the computer network name not the ip adress. But this is a half solution......
Have a nice day
As it happens I was using the machine address and not the IP address and it was not working using the machine address. I can't check this any further at present because I've rolled back to 1803.
One thing that seemed odd was that I was able to remote desktop using a machine on the local network, but not over a vpn connection (and I did check the vpn was working correctly by connecting to other machines that were not updated to 1809).
- Martin LarssonOct 11, 2018Copper Contributor
Same problem here, my rdp server is behind a router with portfoward.
On my computer I can connect from my office but not from home (both places behind NAT)
I have no idea why it works from my office, before 1809 it worked from anywhere.
- Mark SmithOct 11, 2018Copper Contributor
Exactly the same with me.
RDP between office computers work fine. Between computers at the house works fine. Home to the office works fine, but from the office to home, black screen.
Been using Remote Desktop Connection Manager in the meantime. Works okay, but not preferable.
Also, it makes no difference if I use the fully qualified name or the ip.
- Randy ByrneOct 14, 2018Copper Contributor
Are we talking 1809 to 1809 systems? If so, then ignore below text. :-)
Was the 1809 system the remote. or was it initiating the Remote Desktop? What version was the remote system? I have an 1809 system that can connect to an 1803 system fine. And, the 1803 can connect to 1809 fine.
I have not tried connecting through VPN or NAT router.