Forum Discussion
Harry Kim
Oct 04, 2018Copper Contributor
Windows 10 Version 1809, Remote Desktop Connection not working from PC but working fine from macOS.
Updated yesterday to version 1809, Remote Desktop Connection from another Windows 10 version 1809 not working. It looks like connected, but the whole screen is blank and the mouse cursor become hou...
- Mar 05, 2019
Thanks for your update and contacting us.
If the registry workaround the issue, then mostly this KB should fix it : https://support.microsoft.com/en-us/help/4482887/windows-10-update-kb4482887
install on both client and server ( source, destination)
If you still experience the issue, please do let us know. So we can help you further.
Ronald_Peters
Aug 28, 2019Copper Contributor
Change Firewall Settings Windows Firewall is also one of the most common causes of Remote Desktop problems.
If Remote Desktop is blocked by Firewall, you won’t be able to connect it with another device. To check if Windows Firewall blocked Remote Desktop, do the following:
Go to Search, type firewall and open Windows Defender Firewall.
Remote Desktop can't connect to the remote computer for one of these reasons Windows 10 Go to Allow an app or feature through Windows Firewall. Windows 10 RDP client not working Click on Change Settings.
RDP this computer can't connect to the remote computer Find Remote Desktop, check it, and click OK to save changes. Remote Desktop not working after Windows 10 upgrade Now try to connect your computers via Remote Desktop, and it should work.
Marek_Niepieklo
Nov 18, 2019Copper Contributor
Check of Windows Defender Firewall rules revealed that ones for Remote Desktop were disabled after I did update to version 1903. After enabling them RDP started working.