Forum Discussion
Windows 10 v1709 AMA - Why has Creators Update Fall treated creators so badly?
- Dec 07, 2017
Please please provide an off switch for the new pen scrolling/panning feature. It breaks SO MANY things!
The work-around with having to hold the right click pen barrel button is really awful because: 1. That's supposed to open a context sensitive menu. 2. Having to hold the button means having to hold the pen differently. 3. Some Windows 10 tablet pens (such as the Samsung Galaxy Book) do not have a right-click barrel button so in those cases many functions are actually impossible. 4. It's extremely unintuitive. Previously, I could tap & drag everything with ease... move files, rearrange start menu tiles, resize calendar appointments, drag/drop whatever. Now doing those types of things are much more difficult and much less efficient. It's a huge crutch on our workflows.
The new behavior also interferes heavily with the Wacom drivers used in Wacom pen displays, the Wacom MobileStudio Pro, and the new HP Zbook x2. Thankfully, those devices have a checkbox in the driver to disable "Windows Ink", however when the Windows Ink is in use, the new pen scrolling behavior causes major problems. For example, an easy repro scenario is to right click the address bar in Micosoft Edge using the pen's barrel button (Wacom hardware with Windows Ink on)... The whole system will become unresponsive after that right click. I've reproduced this on 2 devices as well as a workstation with a pen display plugged in. It affects other things too like not being able to move objects in InDesign, causing hangs in Adobe Bridge, etc.
I've also got a few tablets that use the Microsoft N-Trig pens and those have issues as well, but do not have the advantage of being able to switch off "Windows Ink". It's really made the pen interface into a terrible user experience.
There are a http://pocketnow.com/2017/07/29/windows-10-fall-creators-update in back in July when this new behavior was first being introduced to Windows Insiders. Some of those were fixed somewhat, but it still shouldn't have been released without an off switch. It should have been an Opt-In feature I think.
I hope an off switch will be available before the "Current Branch for Business" gets the Fall Creators Update!
Here's some more feedback hub links:
https://aka.ms/Cth1bj
https://aka.ms/Nm2ba8
https://aka.ms/Senlr6
https://aka.ms/U7g3yd
https://aka.ms/Rx0k5l
https://aka.ms/L3qw8q
This one is very important: "Always provide off switch for terrible new features"
https://aka.ms/Fg7wme
It's probably good to post full names/locations/videos of the applications/web-apps that the Fall Creators update has totally broken so that there's a good record of them all. I think Microsoft doesn't read the feedback hub very much, so having videos of the terrible user experience may be an easier way to see what's gone wrong. Here's a video of how working in Dreamweaver CC 2018 looks: https://twitter.com/adamzea/status/931562896793927681
For people with Wacom digitizers and Wacom drivers, there's a really cool way to disable or enable the awful new Windows Ink pen behavior only in specific programs. In the properties window, with the pen selected, you can add applications using the + button in the 3rd row, then select the application, and change the settings. This causes the settings to automatically change when that application is active AND this includes the "Windows Ink" checkbox. So since a right click of the pen with Windows Ink enabled in Microsoft Edge causes the whole system to crash, I can disable it when that application is in the foreground. I've also enabled Windows Ink for my Hyper-V virtual machine running the Insiders Fast build so that I can continue to test and see if they ever fix the pen behavior.
SourceURL:https://twitter.com/adamzea/status/940618239473745922

I wish all tablet PC devices had an off Switch. I'm on a Surface Pro 4. Is it possible to investigate if that option alters any particular registry key? So we at least can figure out a hack to completely disable it. Otherwize I guess my next tablet PC willl be a Wacom Mobile studio pro, or something like that.
There must be a way to manually Switch it off.
- Adam LeinDec 14, 2017Iron Contributor
I have searched the registry like crazy trying to find something that would turn off the new behavior on a Surface Pro. No luck. :( I wish there was. Another alternative to the Wacom MobileStudio Pro that's coming out at the end of this month is the http://store.hp.com/us/en/mdp/business-solutions/hp-zbook-x2-detachable-workstation--1#!&tab=vao&jumpid=ps_com_nb_pm&utm_medium=ps&utm_source=ba&utm_campaign=%5B*Campaign*%5D&utm_term=hp+zbook+x2&matchtype=e&adid=81776195860097&addisttype=s. It's pretty pricey, but that was made in partnership with Wacom, so it has their same drivers, pen, and programmable bezel buttons. Check out those specs though. :)
- Ricard JensenDec 15, 2017Brass Contributor
I tried connecting a wacom tablet to the surface pro 4 and disable windows ink. It didn't have any effect on the Surface Pen though, only for the Wacom Pen. Figures! I was hoping it was a system wide block of windows ink in selected apps.
After a bit of investigation I found some controls for pen properties in the registry.
There's a few group policy settings in GP edit but nothing in regards to scrolling.
User Configuration/Administrative Templates/Windows Components/Tablet PC/
There are some pen settings in this key. (But pretty much the same settings you can find elsewhere)
HKEY_CURRENT_USER\Software\Microsoft\Wisp\Pen\SysEventParameters
Wisp.dll seems to be the related to windows ink as it stands for 'Windows Ink Service Protocol'
After a bit of googling I found an old thread that might hold some further clues, but I need to investigate further if it can help in this case.
https://www.mobileread.com/forums/showthread.php?t=1260
So far 1703 is still very usable and I don't plan to go back to 1709 (FCU) any time soon if if this isn't resolved. If I some time in the future will be forced to update, without any fix for this maybe last resort will be one of these options.
* Getting help making an AutoHotKey script that translates all pen input in certain apps to mouse input. I'm already using an AHK-script to enable hover right click for the barrel button.
* Contacting some experts at Either http://tabletpro.com/ or https://lazynezumi.com/ to help create a 3rd party app that can catch pen input and convert it to mouse input, in certain selected apps.
TabletPro a really nice tool for Tablet users, that can do all sort of things like converting touch input to mouse, adding touch button interface etc, so I bet they could do the same for pen.
LazyNezumi captures pen input and can apply smoothing and many other effects in various drawing softwares, so they might have some expertese in how to get around the pen scrolling.
I really hope Microsoft Ink Team get their act together and fix this. I don't wanna rely on 3rd party apps and scripts and hacks to make my pen a usuable tool. If there's no other option, maybe a crowd funded project to pay some experts to create what we're after is the only option.- MonteR xzDec 15, 2017Brass Contributor
Hi Ricard,
You've done pretty throughout research here. I was already thinking of going through Factory reset for my Surface Book, but have to finish so much work which now takes much more time. May be on Christmas I will be doing this instead of celebrating. I regret doing Reset this PC without saving personal files, because now I can't just return to 1703. I even regret buying my Surface Book with Performance Base (i7 16GB 512GB model). Here in Europe it's 150% of the US price, so I'm not going to buy any new device soon. Now I'm really thinking Wacom Mobile Studio would be much better choice. I will think twice (no, even trice) before buying anything new from Microsoft.
Adobe already released the hotfix for their Illustrator CC 2018 regarding some performance issues. But it does not fix any pen issues, because the problem is not on the Adobe side.
The initial CC2018 release date was the same as of FCU, and they delivered the hotfix in 2 weeks.
Microsoft released another cumulative update the same time with no fixes regarding the pen. I'm not sure we will see any fixes till next big update in spring 2018. But it's more probably we will get even more issues instead of any fixes.
I've noticed I'm using my Galaxy Note 8 for marking screenshots for developers more and more. Never thought I will be doing my work on the phone. Probably because it has the S-Pen made with collaboration with Wacom.
- Ricard JensenDec 14, 2017Brass Contributor
Hmmmm, You just gave me an idea!!! First thing tomorrow when I arrive at work I will connect an intuos pro to my surface, install drivers and try disable windows ink that way. Since wacom figured out how to disable this abomination, an external wacom device might do the trick as long as you can install the drivers and use the wacom settings to turn it off. It's worth buying a cheap external drawing wacom tablet just to get the off switch.
- Harry PuttockDec 15, 2017Copper Contributor
Fall update, has had a negative effect on the pen in tablet mode, previously used as a pointer, like a mouse, with click ability like a mouse, now this function is flawed not working properly can not point to a letter in a word just the front or end of the word, then use keyboard arrows, highlight text click to bring up drop down deselect...so no more cut and paste.
This is on everyday use, eg emailing, ms edge, ms store just using the pen becomes more of a hindrance, so surface pro is real a laptop now, I dropped samsung galaxy note for pathetic support and upgrading making 2-3 year old devices obsolete, dumb, please do not go the same way windows/ms.