Forum Discussion
Windows 10 v1709 AMA - Why has Creators Update Fall treated creators so badly?
Please please provide an off switch for the new pen scrolling/panning feature. It breaks SO MANY things!
The work-around with having to hold the right click pen barrel button is really awful because: 1. That's supposed to open a context sensitive menu. 2. Having to hold the button means having to hold the pen differently. 3. Some Windows 10 tablet pens (such as the Samsung Galaxy Book) do not have a right-click barrel button so in those cases many functions are actually impossible. 4. It's extremely unintuitive. Previously, I could tap & drag everything with ease... move files, rearrange start menu tiles, resize calendar appointments, drag/drop whatever. Now doing those types of things are much more difficult and much less efficient. It's a huge crutch on our workflows.
The new behavior also interferes heavily with the Wacom drivers used in Wacom pen displays, the Wacom MobileStudio Pro, and the new HP Zbook x2. Thankfully, those devices have a checkbox in the driver to disable "Windows Ink", however when the Windows Ink is in use, the new pen scrolling behavior causes major problems. For example, an easy repro scenario is to right click the address bar in Micosoft Edge using the pen's barrel button (Wacom hardware with Windows Ink on)... The whole system will become unresponsive after that right click. I've reproduced this on 2 devices as well as a workstation with a pen display plugged in. It affects other things too like not being able to move objects in InDesign, causing hangs in Adobe Bridge, etc.
I've also got a few tablets that use the Microsoft N-Trig pens and those have issues as well, but do not have the advantage of being able to switch off "Windows Ink". It's really made the pen interface into a terrible user experience.
There are a http://pocketnow.com/2017/07/29/windows-10-fall-creators-update in back in July when this new behavior was first being introduced to Windows Insiders. Some of those were fixed somewhat, but it still shouldn't have been released without an off switch. It should have been an Opt-In feature I think.
I hope an off switch will be available before the "Current Branch for Business" gets the Fall Creators Update!
Here's some more feedback hub links:
https://aka.ms/Cth1bj
https://aka.ms/Nm2ba8
https://aka.ms/Senlr6
https://aka.ms/U7g3yd
https://aka.ms/Rx0k5l
https://aka.ms/L3qw8q
This one is very important: "Always provide off switch for terrible new features"
https://aka.ms/Fg7wme
Hi MonteR,
I hear you, and we do care. You are right that often times, this feedback is drowned out by others. However, I will make sure that people like yourself, who use Windows and your pen for professional work are not ignored.
My team is digging into the specifics. In many cases, apps do have quirks that we have discovered over time, but we have a strategy for that - stay tuned. if you can send additional details, eg. which version of illustrator you use, or other professional software you have observed issues with, to the WindowsInk@microsoft.com alias, this will help us narrow things down as well as work with the software vendors on solutions.
Sorry for the issues that you have encountered.
Please please provide an off switch for the new pen scrolling/panning feature. It breaks SO MANY things!
The work-around with having to hold the right click pen barrel button is really awful because: 1. That's supposed to open a context sensitive menu. 2. Having to hold the button means having to hold the pen differently. 3. Some Windows 10 tablet pens (such as the Samsung Galaxy Book) do not have a right-click barrel button so in those cases many functions are actually impossible. 4. It's extremely unintuitive. Previously, I could tap & drag everything with ease... move files, rearrange start menu tiles, resize calendar appointments, drag/drop whatever. Now doing those types of things are much more difficult and much less efficient. It's a huge crutch on our workflows.
The new behavior also interferes heavily with the Wacom drivers used in Wacom pen displays, the Wacom MobileStudio Pro, and the new HP Zbook x2. Thankfully, those devices have a checkbox in the driver to disable "Windows Ink", however when the Windows Ink is in use, the new pen scrolling behavior causes major problems. For example, an easy repro scenario is to right click the address bar in Micosoft Edge using the pen's barrel button (Wacom hardware with Windows Ink on)... The whole system will become unresponsive after that right click. I've reproduced this on 2 devices as well as a workstation with a pen display plugged in. It affects other things too like not being able to move objects in InDesign, causing hangs in Adobe Bridge, etc.
I've also got a few tablets that use the Microsoft N-Trig pens and those have issues as well, but do not have the advantage of being able to switch off "Windows Ink". It's really made the pen interface into a terrible user experience.
There are a http://pocketnow.com/2017/07/29/windows-10-fall-creators-update in back in July when this new behavior was first being introduced to Windows Insiders. Some of those were fixed somewhat, but it still shouldn't have been released without an off switch. It should have been an Opt-In feature I think.
I hope an off switch will be available before the "Current Branch for Business" gets the Fall Creators Update!
Here's some more feedback hub links:
https://aka.ms/Cth1bj
https://aka.ms/Nm2ba8
https://aka.ms/Senlr6
https://aka.ms/U7g3yd
https://aka.ms/Rx0k5l
https://aka.ms/L3qw8q
This one is very important: "Always provide off switch for terrible new features"
https://aka.ms/Fg7wme
The best forum to keep abreast of events is here;
https://developer.microsoft.com/en-us/microsoft-edge/platform/issues/14277341/#comment-50
To date MS has acknowledged the depth of discontent but has stopped short of an announcement as to what it will do about the issues caused by FCU. Some folks have identified a baked in bug within FCU so no registry tweak will resolve the issue until MS tackles the problem at source.
- any workaround? some registry on/off tips? :P
As I mentioned earlier, the work-around of holding the right click button to select stuff doesn't work with pens that don't have a right click button. Here's a video showing that:
Here's another video about how terribly unusable the https://twitter.com/hashtag/FCU?src=hash&ref_src=twsrc%5Etfw is for https://twitter.com/hashtag/Windows10?src=hash&ref_src=twsrc%5Etfw tablets. https://twitter.com/WindowsInk?ref_src=twsrc%5Etfw https://twitter.com/donasarkar?ref_src=twsrc%5Etfw https://twitter.com/JenMsft?ref_src=twsrc%5Etfw https://twitter.com/hashtag/UXFail?src=hash&ref_src=twsrc%5Etfw https://t.co/fnj8oDAVfX
— Adam Z Lein (@adamzea) https://twitter.com/adamzea/status/952934642176462849?ref_src=twsrc%5EtfwEven on those tablets/pens that do have a right click button, the new interface is still awful to use. You have to change the way you hold the pen, hold down a button, press the pen to the screen, AND move the pen across the screen. That's a huge amount of work to do something that had been much easier before July when this change was made in the Windows Insider builds.
