Forum Discussion
Windows 10 v1709 AMA - Why has Creators Update Fall treated creators so badly?
Please please provide an off switch for the new pen scrolling/panning feature. It breaks SO MANY things!
The work-around with having to hold the right click pen barrel button is really awful because: 1. That's supposed to open a context sensitive menu. 2. Having to hold the button means having to hold the pen differently. 3. Some Windows 10 tablet pens (such as the Samsung Galaxy Book) do not have a right-click barrel button so in those cases many functions are actually impossible. 4. It's extremely unintuitive. Previously, I could tap & drag everything with ease... move files, rearrange start menu tiles, resize calendar appointments, drag/drop whatever. Now doing those types of things are much more difficult and much less efficient. It's a huge crutch on our workflows.
The new behavior also interferes heavily with the Wacom drivers used in Wacom pen displays, the Wacom MobileStudio Pro, and the new HP Zbook x2. Thankfully, those devices have a checkbox in the driver to disable "Windows Ink", however when the Windows Ink is in use, the new pen scrolling behavior causes major problems. For example, an easy repro scenario is to right click the address bar in Micosoft Edge using the pen's barrel button (Wacom hardware with Windows Ink on)... The whole system will become unresponsive after that right click. I've reproduced this on 2 devices as well as a workstation with a pen display plugged in. It affects other things too like not being able to move objects in InDesign, causing hangs in Adobe Bridge, etc.
I've also got a few tablets that use the Microsoft N-Trig pens and those have issues as well, but do not have the advantage of being able to switch off "Windows Ink". It's really made the pen interface into a terrible user experience.
There are a http://pocketnow.com/2017/07/29/windows-10-fall-creators-update in back in July when this new behavior was first being introduced to Windows Insiders. Some of those were fixed somewhat, but it still shouldn't have been released without an off switch. It should have been an Opt-In feature I think.
I hope an off switch will be available before the "Current Branch for Business" gets the Fall Creators Update!
Here's some more feedback hub links:
https://aka.ms/Cth1bj
https://aka.ms/Nm2ba8
https://aka.ms/Senlr6
https://aka.ms/U7g3yd
https://aka.ms/Rx0k5l
https://aka.ms/L3qw8q
This one is very important: "Always provide off switch for terrible new features"
https://aka.ms/Fg7wme
Hi, I have the very same issue. But for me it's much worse than just being unable to select text on a webpage.
After the Fall Creators update pen behaves not like it should be. Instead of the precise selection tool it became just another finger. I can't quickly select text on a webpage by just clicking and dragging. I can't select files in file explorer the same way anymore.
But all of this just fades away comparing to how pen now behaves in Adobe Illustrator. It seams that very often Illustrator register pen input like touch input making it impossible to do any kind of precise work without zooming in a lot.
Here is the video I've captured https://youtu.be/EC7wFT81WN4
As you can see, first I'm trying to select a line with the pen with no luck in 100% tries. After 0:40 I've switched to touchpad and the line is selected in 100% of tries. It's ridiculous that i have to use touchpad for drawing. And it is very crucial for me, because it's my job which I can't do anymore. I'm using pen enabled devices from the times Steve Jobs was not back at Apple yet. When I saw the first iPad presentation I laughed because of him saying that no one needs a pen and so I was using only Windows tablets. But now I see the things are going around: iPad has a pen, and my Surface Book looks like it does not. I'm not even saying about promises to bring the New Surface Pen's tilt support and Surface Dial on-screen functionality. I have no hope for it any more. But I have not expected that I will loose the basic pen functionality. Why I even bothered buying all this stuff if it does not work?
Pen issues are not only ones I have after updating my Surface Book but it will take to much of time and space to describe them all. I've already posted some feedback, but no luck - issues are never fixed. To resolve some issues I've done "Reset this PC" without saving any files, but instead of fixing issues I've got couple more. I've installed latest driver pack for the Surface Book, I've tried troubleshooting from Settings app. Changed batteries in the pen. Tried installing WinTab drivers, but uninstalled them, because you can already find reports of them not working correctly. I even tried to use another pen (I have every generation lying around). Nothing helped.
This is the question of life and death, because now I can't do my job with the Surface Book
Here is the link to the feedback https://aka.ms/Q7t2ad
Just want to add myself to the list of Wacom tablet users who are suffering since switching to Windows 10.
Symptoms like:
Can't drag and drop between windows
Can't right-click drag (for instance when you want to move instead of copy file)
Sometimes my cursor turns into a gigantic 2-headed arrow when I hover over the edge of a window.
Can't select text, neither body text nor browser URL bar text
In some field input windows, a handwriting box pops up
Right click on the desktop produces a circle/ring that appears briefly
I'm sure there are more that I can't recall at this time, but these are the biggies. Didn't have ANY of these issues in Windows 7, once I configured it properly.
I'm 94 hours into troubleshooting a week old installation on a new PC build, numerous issues. The stylus issue is minor compared to some major issues, like hardware not working at all, but is a constant (and sometimes dangerous) annoyance that causes me to accidentally move folders or files sometimes due to this quirky behavior.
Hi,
Pen flicks (Windows component) was used as an indisputable example to ensure I could avoid being fobbed off with "it's just a question of the third party software maker needing to update their drivers".
The negative impact this unfathomable change has caused has also stopped me using my software editing suite, which is part of my job, so you're not alone.
I've not yet received a reply from the Windows Ink team but I'll update here and also in the Edge forum, here;
https://developer.microsoft.com/en-us/microsoft-edge/platform/issues/14277341/
where this issue is also causing a lot of anger.
