Forum Discussion

Copper Contributor

Jul 11, 2020

Windows 10 Upgrade to 2004

I have a machine that is less than 6 months old. It is blocked from upgrade due to two drivers. Both Print drivers which i have uninstalled They areprnms001.inf_amd64_9e116340d71d6c05 andprnms009.i...

KapilArya

MVP

Jul 12, 2020

Hello LoneEw,

LoneEw wrote:

RegEdit wont let me delete them.

You said registry doesn't allows you to delete drivers. What exactly happens when you do so? Any error you received in this case?

Regards.

LoneEw
Copper Contributor
Jul 12, 2020
KapilAryaI finally got that to work by using the pnputil to remove the driver completely. Now is am still getting the error message 0xC1900209 when trying to go to ver 2004. If i go into the APPRAISER_HumanReadable file after setup quits, it just say BlockingApplication" Value="TRUE" under the DecisionMaker section, but there is no blocking application listed anywhere else in the file. Any thoughts? I have a new machine that i purchased in February so the hardware is not the issue