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lpham's avatar
lpham
Brass Contributor
May 27, 2020

Windows 10 Restart after Login

We have some machines on our domain that's crashing upon login.  They get the "Your PC Will Automatically Restart in One Minute"  then they are forced to restart.  After the restart, they're able to ...
Crashing
Logon Issue
lsass
  • LeoZ001's avatar
    LeoZ001
    May 28, 2020

    lpham did you installed Windows 10 May 2020's updates?

    I have several users got the same issue after this month's patches installed.

    Exactly the same error message in Event log. 

    The patches we installed are: KB4551853 & KB4556441

    We're still looking for a resolution.

     

    Just noticed if user turn off PC fast start seems not having this issue anymore, not sure if this is a work around.

     

josh_spern's avatar
josh_spern
Copper Contributor
Jun 18, 2020

lphamwe are seeing this issue on a 2019 RDS server. Seems the issue is not directly related to startup, but rather is triggered occasionally by user logons. Issues started within 2 days after KB4551853 was installed. It's possible the issue is more likely to happen soon after a reboot, but I don't have enough datapoints yet to confirm. The two most recent lsass terminations both happened within 12 hours after a reboot of the server, however in some of the cases there were already a number of users logged on and working for several hours before lsass died. Possibly there is one (or more) user whose profile triggers the failure when they log on to the server. Going to try removing KB4551853 and see if that makes any difference.

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