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lpham's avatar
lpham
Brass Contributor
May 27, 2020
Solved

Windows 10 Restart after Login

We have some machines on our domain that's crashing upon login.  They get the "Your PC Will Automatically Restart in One Minute"  then they are forced to restart.  After the restart, they're able to ...
Crashing
Logon Issue
lsass
  • LeoZ001's avatar
    LeoZ001
    May 28, 2020

    lpham did you installed Windows 10 May 2020's updates?

    I have several users got the same issue after this month's patches installed.

    Exactly the same error message in Event log. 

    The patches we installed are: KB4551853 & KB4556441

    We're still looking for a resolution.

     

    Just noticed if user turn off PC fast start seems not having this issue anymore, not sure if this is a work around.

     

dyeLucky's avatar
dyeLucky
Copper Contributor
Jun 12, 2020

Marius6299 I opened a ticket on this too; uploaded event viewer logs and can confirm the following:

 

  • All PC's with issues are Windows 10 1809
  • kb4551853 may be the culprit, as we are finding that lsass.exe keeps failing; I requested that our service desk uninstall this patch and keep me posted
  • Restarting the PC helps the issue

Additionally, I referenced this article with in the ticket, so Microsoft SHOULD be watching.  🙂

Marius6299's avatar
Marius6299
Copper Contributor
Jun 15, 2020

Thx. I've also referenced this thread and reported to our dedicated MS PFE as well. 

 

We've tested removal of kb4551853 as well. Got a mix bag of results.

 

Hopefully a fix can be found soon. 

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