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Suleyman Ali's avatar
Suleyman Ali
Iron Contributor
Jul 22, 2021
Solved

Windows 10 mail app log files (where is the verbose diagnostic logging)

Hi,   I have an interesting issue where there is something accessing the mail app and trying to send out mail.  in this case its just saving it all into drafts.   The user does not recognise any ...
  • JTopian's avatar
    Jan 24, 2022
    I found it. After enabling the verbose diagnostic logging, an ETL file (HxmLog.etl) can be found in this directory:

    %localappdata%\Packages\microsoft.windowscommunicationsapps_8wekyb3d8bbwe\LocalState\

    You have to open that file in Event Viewer to see the logs.

    I found this by using the Resource Monitor to see which files were opened by the process.

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