Forum Discussion
Richard2085
Nov 17, 2021Brass Contributor
Windows 10 install fails
I have a windows pc which originally had 8.1 installed and later upgraded to 10. Recently I was forced to restore it to it original factory settings, 8.1. I am trying to upgrade it to 10. I used th...
- Nov 23, 2021I was able to get ahold of a Microsoft support person. After a chat he had me download an older version of Windows 10 install and it worked.
Thank you for all your support. It was gratefully appreciated.
Richard2085
Nov 18, 2021Brass Contributor
I am trying to upgrade the installation from 8.1 to 10, keeping the applications and data. I believe doing a new installation would wipe everything out. That might be the last choice.
SalmanAhmed
Nov 18, 2021Iron Contributor
Hi Richard2085
Upgrading Windows 10 from Windows 8.1, you need to run setup manually from Windows Explorer, you don't need to boot your PC from the USB.