Forum Discussion
Samsonator
Jan 10, 2025Brass Contributor
Windows 10: IME freezing
Hi Everyone, In my office, January 6 was the first day back to work from the winter holiday. Multiple "Windows 10 over Citrix" users in our Japan office reported that the Windows Japanese Input Me...
Samsonator
Feb 17, 2025Brass Contributor
I have been informed that Microsoft Support is aware of this IME freezing issue and it is under investigation. In the meantime, the following workaround was suggested.
WORKAROUND when the IME freezing/pausing occurs:
1) Open Task Manager
2) Kill the process called ctfmon.exe
RDW_SW19
Feb 18, 2025Copper Contributor
Samsonator. Thanks for the update. So did Microsoft advise this now the preferred temporary fix rather than switching to legacy IME?
- SamsonatorFeb 19, 2025Brass Contributor
This is Microsoft Support's suggested action to work around the IME freezing/pausing issue if it occurs. The term "preferred" was not used.