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Vizionz's avatar
Vizionz
Copper Contributor
Jun 14, 2026

Windows 10 Home setup

Hi all.

I have just bought a new Windows 11 laptop and ready to pass my old Lenovo with Windows 10 Home to my wife.

I did a factory reset which went well and then the problems started.  On setup I entered all her details then we got to a section asking for a DOB to set up a child's account.  We don't have a child and there is no skip option.  Whatever fabricated date we enter here is rejected.

Help please

Owen

1 Reply

  • Jonhanwa's avatar
    Jonhanwa
    Copper Contributor
    Jun 15, 2026

    If possible, select options to create a standard user account instead of a child account. Look for options like "Create a user without Microsoft account" or similar.