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Swanny
Copper Contributor
Feb 05, 2021

Windows 10 Hello - not saving enrolment

Hi all,

 

We are in the middle of testing our Windows 10 (1909) build prior to roll out.   One issue we have that is a bit weird is Windows Hello.    When user logs into laptop for first time they enrol their face and finger. However we are finding that on reboots the Hello enrolment is lost, the fingerprint enrolment remains.  Users are using FSLogix profiles and Hello is being managed via Intune.

 

Anyone come across this before?

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