Forum Discussion
Windows 10 1809 Edge not loading pages
After updating from 1803 to the new 1809 release Edge stopped working (as well as the Feedback hub), while Chrome and Firefox continued to work fine.
After some trial and error the culprit ended up being that the IP6 protocol was disabled on my wireless adapter - I'd turned it off for some other testing and apparently that stops Edge from working entirely.
Just putting this up here for anyone else that runs into this problem. It seems that issues with Edge not working after updating to 1809 have been going on for some time in the pre-release rings so I'm surprised that this hasn't been resolved yet.
- Dwight WilliamsCopper Contributor
To fix this issue, you will have to change your Wi-Fi settings from private to public.
1. Go to settings
2. Choose Network and Internet
3 Click on Status then click on
4 Change Connection Properties then click on Public
Yes, I have the same problem. I have my IPV6 enabled. What I have noticed is that whenever I put the computer on an open Network (Wi-Fi without password), Edge can browse without any issues.
I have also checked to see if my firewall was blocking Edge. and even turning Windows Firewall off, but it still remains the same. There needs to be an update to patch this flaw.- Brandon CookCopper ContributorThis fixed my problem moving to public. Hopefully they develop a fix for this one quickly.
- Prakash KodaliCopper Contributor
Enabling IP6 worked for my Desktop with 1809.
- Chris-YueIron Contributor
The IPv6 fix is not working for me so I guess I will have to wait for an official fix for my Desktop.
Nice to know this is not an isolated incident!
- Brian CacciapoutiCopper Contributor
To all,
I am still having the issue but I think in part this is due to the fact that some of the fixes may only work in Windows 10 Home and not Windows 10 Pro. When posting can you please list whether you are using one or the other.
- Chris-YueIron Contributor
After hearing Microsoft had pulled the 1809 Feature Update I went back to any earlier version of Windows 10 for the time being.
There seems to be a connection with Sophos AV (which is what I use) though which might be helpful for others:-
- Scott McCutchenCopper Contributor
Can confirm, after updating to Version 1809 (Windows 10 Enterprise, in my case) that Edge would no longer load pages with IPv6 disabled.
Re-enable IPv6 on the network adapter allowed Edge to once again load web pages correctly.
Not sure why it's necessary, but thanks for the tip!
- Carlos Iván Miranda MoraCopper ContributorThanks, in my case this solve the problema.
- Peter HofmannCopper Contributor
Thanks this really helped was having the same issue
- Mark PerkinsCopper Contributor
I had the same problem on my 1 year old computer but not on my other older computers. It took me a few minutes to figure out where the IP6 was, as soon as I found where it was I saw it wasn't turned on. I put the check mark in and voila! it started working again. This also fixed the other new problem I had after the update and that was not being able to connect to the Microsft Store.
For those (like me) who don't know where to find it, it is Control Panel>Network and Internet>Network Connections, go to Properties on the General tab and put a check mark in the box beside Internet Protocol Version 6 (TCP/IPv6).
Thanks Gavin for putting me on the right track. I never would have figured that out on my own.
- Andy ThomasCopper Contributor
Hi guys there definitely seems to be a bug with 1809 affecting certain Realtek network cards and Edge.
Realtek RTL8102E/RTL8103E Family PCI-E Fast Ethernet NIC (NDIS 6.2)
I have three computers. Two laptops & a desktop.
DT & one laptop had no problems but the laptop with the Realtek RTL8102E/RTL8103E has the Edge bug.
When I open Edge it doesn't open any webpages
IE works fine
IPV6 on or off doesn't make any difference
Resetting the firewall doesn't help
Resetting Edge doesn't help
Reinstalling the adapter doesn't help
Resetting network doesn't work
My other laptop with Realtek PCIe FE Family Controller had no problem
The only thing that worked was to change my network from Private to Public.
Hoping for a bug fix soon as this problem laptop is my media server so now I can't access the shared folders on it.- Steve WilcoxCopper Contributor
Must be hit-and-miss among devices. I'm running a Surface Book 2, and Edge stopped loading pages over both Wi-Fi and Ethernet. Wi-Fi is a Marvell AVASTAR Wireless-AC Network Controller, Ethernet is through a Surface Dock. IPV6 makes no difference, and if I try changing my work network to Public, I won't be able to get any work done.
- jeppesverdrupCopper Contributor
Same experience for me. Turning the connection "public" helped. IPv6 was enabled all along.
- Chris FieldingCopper Contributor
this is grim, I just noticed Edge doesn't work a few days after upgrading my home PC to 1809 (no surprise I don't generally use the horrible little browser). Enabled ipv6 and it works... why tyvfm Microshaft yet again for forcing how I choose to use my home PC.
- GrimaldiLavatenCopper Contributor
Same problem with Realtek PCI adapter, trying the switch from private to public network. Please fix Microsoft
- Brian CacciapoutiCopper Contributor
Microsoft has fixed 1809. Make sure you are getting the latest version of 1809. There are also a couple of add on fixes for 1809 that should come through as well.
- Tim LabbeCopper Contributor
Enabled IPv6 and Edge works again!
- Ron at Morrisons AutoBrass Contributor
On the last build we had to turn off IPV6 to make file sharing and shared printers work ! Now we have to turn it back on again if we want Edge to work ! This time its on Microsoft as we can all easily just use Chrome or Firefox. Doh Probably going to lose some Edge users on this one :) AGAIN one has to wonder how this did'nt get caught before its release. So at this point we either have no browser OR mess up our file /printer sharing OR set our connection to public. WOW at a loss for words
- Tomo TrombocitCopper Contributor
I had the same problem. Thanks for the solution.
- Brian CacciapoutiCopper Contributor
This didn't work for me as it was already enabled, but it got me thinking. After looking at all of the adapters I found that my Ethernet adapter needed a driver update. Once I updated the driver and checked the Wi-Fi adapter for updates as well Edge worked once again.
UPDATE: Although my fix seemed to work, it was short lived. I am once again unable to get anywhere with Edge while other browsers continue to work fine.
- Raúl Lorenzo BoullosaCopper Contributor
I had the same problem, even Microsoft Store or NetFlix didn´t work. I turn on IPv6 on my Realtek ethernet device and everything go on again.
I guess enable ipv6 don´t cause me others troubles i had in the past.
- George KostoulasCopper ContributorSame here,
Enabled IPv6 and Edge works again plus MS store