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M Gibson's avatar
M Gibson
Copper Contributor
Nov 17, 2018

Windows 10 1803 to 1809 Hyper-V - Cannot connect to the virtual machine

Windows 10 1803 to 1809 Hyper-V - Cannot connect to the virtual machine

Hi all,

After upgrading from Windows 10 1803 to 1809 I am no longer able to connect to any running VM's.
I am able to start the VM and see it running in the preview screen but when attempting to connect to the VM, I receive "Cannot connect to the virtual machine. Try to connect again. If the problem persists, contact your system administrator. Would you like to try connecting again?"

 

I didnt have any such issues when running 1803.

 

There are a few articles I came across on here which don't seem entirely accurate to my issue. However I have also tried the fixes.

- https://techcommunity.microsoft.com/t5/Windows-10/Windows-10-1809-Hyper-V-Broken/m-p/269352
- https://social.technet.microsoft.com/Forums/en-US/ee5b1d6b-09e2-49f3-a52c-820aafc316f9/hyperv-doesnt-work-after-upgrade-to-windows-10-1809?forum=win10itprovirt

 

Things checked

- Both Hyper-V Virtual Machine Management and Hyper-V Host Compute Service services are Running
- ESET Antivirus - turned off/disabled
- App & browser control > Program Settings > vmcompute.exe, vmconnect.exe, vmwp.exe disabled CFG override system settings
- App & browser control > System Settings > CFG, DEP, ASLR & SEHOP set to Off by default - still fails
- User is a member of Hyper-V Administrators group
- Upgraded a VM configuration version from 8.3 to 9.0 - still fails
- Created a new configuration version 9.0 VM - still fails
- Launched virtmgmt.msc as normal (and run as administrator) - still fails
- Launched vmconnect.exe as normal (and run as administrator) - still fails

 

I haven't gone as far as uninstalling/re-installing all the hyper-v components yet

 

Any help or assistance is much appreciated.

 

Kind regards,

 

Mark.

  • hdtvguykeith's avatar
    hdtvguykeith
    Copper Contributor

    Since 1809 upgrade on my Win 10 Pro system when I launch Hyper-V manager and try to connect to my server it site there for like 1-2 min then put ups an error telling me to check the server. What crap every semi-annual update has broken some aspect of RSAT or remote management tools, how hard is this MS! I understand why people stick with LTSB versions now , far more stability!

    • Yury Rest's avatar
      Yury Rest
      Copper Contributor

      hdtvguykeiththanks for your post! Maybe we're missing something idk... Microsoft must have the same issues internally. Since my original reply, I have rebuilt machine and now am running latest insider builds on host and on both VMs with the same outcome. Have noticed though if not using enhanced sessions, sometimes can connect to VMs through console, otherwise just RDP into their ip.

  • Yury Rest's avatar
    Yury Rest
    Copper Contributor
    Hi Mark, I've exactly the same issue. Were you able to get an answer? Thanks!
  • Ed_Jr's avatar
    Ed_Jr
    Copper Contributor

    After updating from 1803 to 1809, I am no longer able to connect to NEW VMs I create using the Hyper-V Manager.  However, all my my VM's that were created before the upgrade still work as before.

     

    I noticed that in the VM settings dialog, RemoteFx 3D  Video Adapter is now grayed out with the notice:

     

    "We no longer support the RemoteFX 3D video adapter.  you can keep using this adapter on existing VMs, but you can't apply it to any new VMs."

     

    While I am not using RemoteFx, I am curious if the deprecation has broken the Hyper-V Manager Virtual Machine Connection ability.

     

    • Yury Rest's avatar
      Yury Rest
      Copper Contributor
      They appear to have fixed it and should be available in next updates.
      Connected through console in the Insider build and it worked as before.
      • M Gibson's avatar
        M Gibson
        Copper Contributor

        I ended up performing a clean install of 1809 and it was working for a few weeks on my existing VM's. All of a sudden, I hit the exact same issue again.

        I migrated away from Hyper-V to VMware workstation in the end.
        Glad to see they identified the issue and will be fixed in a future release.

  • DaveL3312's avatar
    DaveL3312
    Copper Contributor

    Hi All,

     

    Is there any progress with this issue? I updated with the new updates and i facing the same issue.

  • Vic_U's avatar
    Vic_U
    Copper Contributor

    I've been having this issue since a couple of weeks now. I'm running 1903.

    Any updates?

    • AMoeller88's avatar
      AMoeller88
      Copper Contributor

      Just upgraded my Workstation to 1903, and now i cant connect to my Hyper-V server that was hosting all my VMs. I get an error say to check the server to make sure the basic services are running and that WinRM cant complete the operation. Nothing has changed, beside me moving to 1903. 

      Has anyone figure out what needs to be done to get a connection back. I really don't want to RDP to each one of my VMs that i have created for testing, as i have 5 other people that use this too.

    • AMoeller88's avatar
      AMoeller88
      Copper Contributor
      So i was just digging and found that my Server got a patch that disable Windows Remote Management Service. I re-enable and turn it back to auto-delayed like i had it. Then started the service and everything came right back to life. I also add the Hyper V adapter to public firewall, but i don't think that did anything.

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