Forum Discussion
What should I do if Windows 10 locks up after startup and I can't log in?
After starting up, the computer goes directly to the lock screen, and entering the password is ineffective. How can I restore login or bypass the lock?
On the lock screen, hold down the Shift key and click the power icon, select Restart” to access the advanced startup options, then go to Troubleshoot > Startup Settings > Restart to enter Safe Mode for troubleshooting.