Forum Discussion
Matt Halliday
Jan 08, 2022Copper Contributor
W10 H21 upgrade from W7 - Can't get past Location setting screen
Hi - Really hoping someone here can help. I've just upgraded my old but high-spec Lenovo W540 that hasn't been working (long story) from W7 Pro to W10 Using the media creation tool. It's gone strai...
Reza_Ameri
Jan 08, 2022Silver Contributor
Where do you see this screen?
Is it during the Windows Setup?
This is not a normal screen with the Windows installation and may be some components are missing.
Did you create a bootable media using Windows Media Creation tool or you used any third-party tools?
Did you download it from the official Microsoft website?
Is it during the Windows Setup?
This is not a normal screen with the Windows installation and may be some components are missing.
Did you create a bootable media using Windows Media Creation tool or you used any third-party tools?
Did you download it from the official Microsoft website?
- Matt HallidayJan 08, 2022Copper Contributor
Just the MS Media Creation tool - nothing else. Ran the Upgrade Now option. No errors reported, it all ran smoothly until I logged in for the first time. I also thought - judging from the text format - that there were some components missing. Until I get past this I can't really do much. Safe mode is hobbled so can't do much from there. I get this evert time I log in on every account. Just not safe mode.
Edit: Going to re-run the media Creation tool and build an ISO - maybe do a repair and see if that finds anything. I'm an infrastructure guy so don't normally touch desktop OS's, been ages since I did a W10 install. VMware, W2016 and 2019 vms all the time.
- DeletedJan 09, 2022
I think that the system is fine, this is not a system message, this software from the manufacturer blocks in my opinion - Lenovo Ventage, or another application preinstalled with high permissions I also have such a computer, I have it uninstalled and works well
- Matt HallidayJan 09, 2022Copper ContributorYeah - got it. Got Task Manager on top. It showed as Windows "Account" - I killed everything one at a time and that's what did it. Thanks for the assistance. Laptop works fine now. It's a high-spec custom build from 2014. I had it built when I was contracting and had all the toys including the Pantone Screen Calibration and the very high res screen. I'm a photographer as well so wanted the colour correction. Just got to put it all back together now.
- Reza_AmeriJan 09, 2022Silver ContributorYou are right there is something wrong with the Windows.
Do you have access to the command prompt?