Forum Discussion
vertical scrollbar automatically scroll to the top
I'm suddenly having this problem today right after installed a office update. Now if I leave my mouse pointer in any window with vertical scrollbar, the content of the window will automatically scro...
Are you facing the same issue, if you uninstall the update?
Have you tried updating your device's drivers?
Have you tried updating your device's drivers?
It's on my company provided laptop, I cannot revert the update or restore the laptop to last backup.
I've tried everything I can, updating device drivers (mouse and usb), even laptop/dockstation firmware and bios. I'm still having the problem.
- Try performing Clean Boot and see if the problem persists?
Have a look at:
https://support.microsoft.com/en-us/topic/how-to-perform-a-clean-boot-in-windows-da2f9573-6eec-00ad-2f8a-a97a1807f3ddThank you very much for your reply.
The problem is resolved now.
It seems the dock station is the cause of the problem.
After disconnect the power cable of the dock station, wait for a little while, re-connect the power cable, then connect the laptop to the dock station and reboot the laptop, the problem disappeared.
