Forum Discussion
Unknown app preventing restart
does your VPN app have some kind of kill switch? when it's not connected to VPN servers, it blocks Internet access?
Well, my PC was acting wonky after I tried to shut it down and saw that cptmsg was preventing the shut down. I restarted it and was having trouble with both Firefox and Chrome. So I researched and found this thread. Almost gave up until I read your reply about the kill switch on my VPN. I have just changed my VPN and didn't realize the kill switch activated when I paused the VPN. Problem solved. Thank you!
chaircityjohn wrote:
Well, my PC was acting wonky after I tried to shut it down and saw that cptmsg was preventing the shut down. I restarted it and was having trouble with both Firefox and Chrome. So I researched and found this thread. Almost gave up until I read your reply about the kill switch on my VPN. I have just changed my VPN and didn't realize the kill switch activated when I paused the VPN. Problem solved. Thank you!
My pleasure, i'm glad i could help ^^