Forum Discussion
Dl4085
Mar 21, 2021Copper Contributor
Unknown app preventing restart
Today I tried to restart and update my laptop but there was an app called "cptmsg" preventing it from restarting. I tried googling what it is but nothing seems to explain what this is I could also ...
Dl4085
Mar 25, 2021Copper Contributor
Alright thank you so much for your help, I'll make sure to use that next time, so in the end it isn't something that should be concerning?
Ah ok that's understandable, I just found the series of events kinda of odd. I logged in my computer had no WiFi, my VPN app logged me out for no reason and then some random app I had no knowledge about appeared and prevent restart...
Ah ok that's understandable, I just found the series of events kinda of odd. I logged in my computer had no WiFi, my VPN app logged me out for no reason and then some random app I had no knowledge about appeared and prevent restart...
HotCakeX
Mar 25, 2021MVP
You're very welcome,
Yes nothing to be worried about, it was most likely a 3rd party program preventing restart because it was still running, if it was a malware your AV or Defender would detect it
Yes nothing to be worried about, it was most likely a 3rd party program preventing restart because it was still running, if it was a malware your AV or Defender would detect it